Community Motorcycle Safety Ohlins TTX36 Motorcycle Shock Recall

Ohlins TTX36 Motorcycle Shock Recall

Ohlins TTX36 Motorcycle Shock RecallAttention Ohlins TTX36 shock owners – Ohlins Racing AB has recalled certain model aftermarket TTX36 motorcycle shock absorbers (TTX GP, TTX RT & TTX36 MKII) produced between Nov. 6, 2013, and Feb. 19, 2015.

Ohlins says the affected TTX36 shocks (listed below) may have been wrongly assembled. Ohlins says the piston-shaft nut may not be fully torqued at full metal to metal contact. The top out spring is preventing the piston to reach its final position due to high friction, causing the nut to not be fully tightened.

This could case the piston-shaft nut to become lose, causing the loss of damping. On some applications, the shock may also come apart. If this occurs, the rider could lose control of the motorcycle, increasing the risk of a crash.

Ohlins says it will fix affected shocks free of charge.

Following is directly from Ohlins Racing AB:

We strongly urge you to stop using the bike until the shock absorber has been removed or corrected! It can be a safety issue to use the bike with the faulty shock absorber on the bike.

This assembly defect has been rectified and the issue does not exist on shock absorbers with an earlier or a later batch number. Batch numbers for the shock absorbers in question can be found below.

You can find the batch number on the shock absorber, stamped on the cylinder head, near the top mounting bolt.

Steps You Need To Take:

If you own a shock absorber included in the list below, the TTX 36 Recall Form is attached (PDF link below); please include this form when you ship your shock absorber.

Ship to the address on the form. This is important in order to track your claim and return the shock absorber to you in a timely fashion.

You will not bear any costs for this. Öhlins Racing AB will cover all costs related to removing and correcting the shock absorber.

If you no longer are the owner of the bike with this shock absorber mounted, please provide us with information about the new owners, using the contact details below.

If you have any further questions regarding this, please contact us using the contact details below.

If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten days to comply with federal regulations.

If you have already paid to have your shock absorber repaired for this condition, you may be eligible for reimbursement of the charges you paid for the repair. To learn more about what you need to do to obtain reimbursement, contact Öhlins USA. Contact details below.

If after having attempted to take advantage of this recall you believe you have not been able to have your shock absorber remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E.; Washington D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

We apologize for any inconvenience this safety recall may cause, but your safety is our first concern.

Yours sincerely

Öhlins Racing AB

Öhlins USA Inc. 703 South Grove St. Hendersonville, NC 28792 Ph. 800-336-9029 x309

http://www.ohlinsusa.com

Ohlins TTX36 Recall Form – PDF

Ohlins TTX36 Part No. / Batch number(s):

AP 340 / 136734 136735 137254 138061 309524

BM 147 / 137936

BM 340 / 136737 136739 137874 138320

BM 342 / 136741 137875

BM 343 / 136742 136920

BM 345 / 309605

BM 677 / 138736

DU 339 / 309611

DU 339P / 137191 137494 309541

DU 340 / 136743 136744 137149 137495 309528

DU 868 / (DU 871) 136527 138064

HO 339 / 136745 136746 136747 309529

HO 340 / 136749 136753 136754 137163 137593 309530

HO 358 / 137513 138121 309517

KA 035 / 136126 137366 138068

KA 040 / 137030 137735

KA 336 / 136755 136756 137268 138613 309531

KA 338 / 136757 137741 309532

KA 340 / 136758 136759 136760 136761 137031 137515 137822 137904 138293 309533

KA 358 / 137070

KA 788 / 137518

SU 026 / 137752 138791

SU 339 / 136762 136763 137521 137753 309534

SU 340 / 136764 136765 137522

SU 357 / 309522

SU 789 / 138770

SU 932 / 137523

TR 338 / 309584

TR 339 / 136770 309536

YA 339 / 136771 136772 136774 136775 136924 137185 137528 137933 309537 309610

YA 340 / 136776 136777 136778 137912 138631 309538

YA 358 / 309519

YA 359 / 309563

YA 931 / 135517

 

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